The GMS Intercom Module enables a range of different intercom systems to be integrated into the Pacom GMS system. GMS provides the convenience for system operators to respond to calls, perform actions and monitor the status of the intercom entire system. All this is done while leaving the intercom system to handle the task for which it was primarily designed - audio communications, providing a very powerful and completely integrated security environment.
GMS includes an intuitive Intercom Manager which allows all intercom call requests to be prioritized and queued. When a call request is received it is added to the Intercom Manager and the intercom icon on the site map will change color to reflect its status and a sound file can be played. When the call is selected by a GMS operator, it remains within the call list of the Intercom Manager on his/her workstation, but is removed from the list on all other workstations.
Specific actions can be performed automatically when receiving or responding to intercom calls. For example when an intercom call is made or an operator responds, it may trigger the lights to switch on or even live video to be displayed on the GMS Workstation. The GMS Intercom Module has been designed to be as flexible as possible, and it uses scripts to allow a multitude of actions to be programmed to suit any security environment.
Efficiencies can be gained by linking the intercom system with GMS access control. When a card reader is associated with an intercom unit, the access control decision can be transferred to the GMS operator. This allows the operator to quickly and easily remotely unlock the door for authorized users. After presentation of a card, the GMS operator will be displayed the intercom location, instructions, cardholder's name, department, personal ID and photo and have the option to "Allow" or "Deny" access to that door. Multiple readers can also be associated with the same intercom if necessary to allow the operator to select the appropriate door to open.
Support for the following intercom systems: